Maximo AI Service

Maximo AI Service: Operationalizing the Maximo Assistant in MAS 9.1

A deep dive into Maximo AI Service in MAS 9.1, covering the Maximo Assistant, similarity-based work order matching, problem code recommendations, and the migration from the legacy AI broker to the watsonx-backed service.

Maximo AI Service

Maximo AI Service in 2026: From Demo to Production in 6 Weeks With the Agentic Workflow Pattern

The Maximo AI Service moved from 'demo' to 'production' in 2026. The agentic workflow pattern — a planner, a set of tools, and a guardrail — is the difference between a chatbot and an operational tool. Here is the 6-week implementation playbook.